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Luan Pinto

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Product Designer focused on turning complex systems into efficient, high-trust user experiences.

 

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Design System: Efficiency & Cohesion

How I led the creation of our first DS, reducing team rework by over 70 hours per sprint and ensuring visual cohesion.

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UX Research: 98% Drop in Tickets

Research details that diagnosed new user pain points and the Chatbot strategy, resulting in a 98.3% drop in initial support tickets.

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Legal Design: 79% Productivity Gain

My role in Legal Design and AI to automate complex reports, reducing operational time from 34 minutes to 7 minutes (79% gain).

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UI/UX: Adaptation in Complex Contexts

Visual solutions compiled across legacy systems, dashboards, and touch interfaces, demonstrating Design System application in diverse contexts and high data density.

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